Host Genie is committed to protecting your privacy and ensuring that your personal information is collected and used lawfully, transparently, and securely, in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
We may collect the following personal information:
We use personal information to:
We process personal information based on:
POPIA Compliance: All processing activities comply with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) of South Africa.
Host Genie complies with the Protection of Personal Information Act (POPIA) and processes personal information lawfully and responsibly. We ensure:
Personal information is collected only for specific, explicit, and legitimate purposes
We collect only information necessary for the intended purpose
We maintain accurate and up-to-date information
Appropriate technical and organisational security measures
Clear communication about how we process your information
We take responsibility for POPIA compliance at all levels
You may contact us to exercise your POPIA rights or lodge a POPIA-related request.
You may lodge complaints with the Information Regulator of South Africa:
JD House, 27 Stiemens Street
Braamfontein, Johannesburg, 2001
Email: complaints.IR@justice.gov.za
Phone: 010 023 5200
We do not sell your personal information.
We may share information with:
All third parties are required to protect your information in accordance with POPIA requirements.
We implement appropriate technical and organisational safeguards to protect personal information against loss, misuse, unauthorised access, or disclosure.
Security Measures Include: Encryption, access controls, regular security audits, and staff training on POPIA compliance.
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
Retention periods comply with POPIA requirements and South African legislation.
You have the right to:
Request access to your personal information we hold
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Object to certain processing activities
Withdraw consent where processing is based on consent
Lodge a complaint with the Information Regulator of South Africa
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Cookie Notice: We use only necessary cookies for website functionality. Analytics cookies are anonymized and used solely to improve user experience.
For privacy-related inquiries or to exercise your POPIA rights:
Note: For POPIA complaints, you may also contact the Information Regulator directly at complaints.IR@justice.gov.za or 010 023 5200
This Privacy Policy is compliant with the Protection of Personal Information Act, 2013 (Act No. 4 of 2013) of South Africa.
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