Refund Policy

Due to the nature of digital services, refunds are limited and subject to the terms below.

• Hosting plans may be eligible for a refund within 7 days of initial purchase.
• Refunds do not apply to renewals or upgraded plans.
• Accounts suspended for policy violations are not eligible for refunds.
• Refund requests must be made before the 7-day period expires.

• Domain registrations, transfers, and renewals are non-refundable.
• Domain fees are paid directly to registries and cannot be recovered.
• Once a domain is registered in your name, the transaction is complete.

• Deposits for custom work are non-refundable once work has commenced.
• Completed work is not refundable.
• Partial refunds may be considered for incomplete work, at our discretion.
• All custom work requires a signed agreement before commencement.

• Email hosting, SSL certificates, and QR code services are non-refundable unless stated otherwise.
• Third-party products and licenses are subject to their respective refund policies.
• Once activated, most add-ons cannot be refunded.

Processing Time: Refunds may take additional time to appear in your account depending on your bank or payment provider.

For refund requests or questions about this policy: